International Orders & Taxes Policy
We are a British company and all payments are collected in Pound Sterling. The price you pay will be converted by your credit card company/PayPal at their exchange rates from your normal card/PayPal account currency and may include charges so please check with them if you would like to confirm these before ordering. The payment includes free world-wide shipping, however we do reserve the right to cancel the order if shipping to your address is excessive and unforeseen, however this is very rare and we will do all we can to avoid this situation. We want to support our customers and do all we can to allow you to ride in all kinds of terrible weather.
Will I have to pay any Customs charges in my country?
There are no import/export duties on goods shipped within the European Union. All goods shipped to EU countries already have the relevant VAT included.
Shipments sent outside the European Union may be subject to import duties, local courier admin fees and taxes, which may be applied once a shipment reaches your country. Please note: we are legally required to declare the full value of goods (not including shipping charges) on all packages for delivery outside the European Union, and shipments may be subject to import duties and taxes, which are applied once a delivery reaches your country. It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask, or expect us to do any of the above as we don't like prison as there aren't any good road or trails to enjoy. For details of Customs charges please consult your own customs authorities for the latest rates.
Please be advised that some courier companies that we use may allow you to pay for import/custom charges after the order has been delivered to you. This is standard procedure for these companies to ensure that your order is delivered to you as soon as possible and not delayed in customs. These charges are solely dependent on your local customs office and the courier company, Dissent 133 cannot control these charges. For more information and advice it is best to contact your local customs authority.
Dissent 133 is not able to bear any customs or import duty costs. These must be paid by yourself (the customer). Unfortunately, we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances so do please ensure you are fully aware of these costs before placing your order.
Thank you for your understanding and please do contact us via email (firstname.lastname@example.org) if there are any questions we may be able to help with.
Enjoy your riding,
The Dissent 133 Team.